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Customers may choose what level of functionality is appropriate for their business with two solutionoptions: Microsoft Dynamics 365 for Sales Enterprise or Professional. Note, these two services are notmeant to be combined within an organization.
With Dynamics 365 for Sales Enterprise customers go beyond sales force automation and meet the needsof more complex sales processes. Sales Enterprise provides customization, extensibility and embeddedintelligence, in addition to all the functionality available in Dynamics 365 for Sales Professional.
Dynamics 365 Sales Professional provides core sales force automation or SFA that is used by anorganization without a complex sales organization.The Sales Enterprise and Sales Professional applications are not meant to be combined within anorganization and may not be deployed on the same instance; however, they may be deployed on thesame tenant (e.g. when a subsidiary sales organization has less complex sales force needs than parentorganization). Customers may mix and match Enterprise licenses (e.g. Customer Engagement Plan orEnterprise Applications) with Sales Professional on the same tenant. A user with Sales Professional licenseis licensed only for that application and therefore may not directly or indirectly access another instancewith Sales Enterprise application. Conversely, as Sales Enterprise includes Sales Professional capabilities, aSales Enterprise user may access the Sales Professional instance. However, the functionality in the SalesProfessional application will still be limited to the Sales Professional features.